Meet Our Team

CTS L.L.C. Where Independence Matters!


Tyrice Cartwright


Tyrice Cartwright- Owner, Occupational Therapist was born in Brownsville, TN. She graduated from University of TN at Martin with a bachelor’s degree in Management Information Systems. She graduated from Tennessee State University with her master’s in Occupational Therapy. Tyrice is married to her college sweetheart. They have two precious children that keep them very busy. When Tyrice is not working she loves to travel the globe with her family and friends.

Chyna Ward-Talley

Office Manager

Chyna is originally from Helena, Arkansas where she found her love for children volunteering at a youth camp during summer breaks. She is in charge of all data entry (new client enrollment and records). Chyna has her hands in everything behind the scenes of CTS. She's also the assistant to our wonderful owner Tyrice Cartwright, chances are if you've ever called CTS you talked to her. Chyna is a devoted wife and mother of 3 beautiful girls. She loves being a part of CTS and gets joy out of helping service your children.

Darrell Talley

I.T. Manager

Darrell joined the team in January 2021. He is originally from Little Rock, AR. He is a hard working husband and father to 3 beautiful daughters. He majored in Computer Science at Arkansas State University and is a veteran of the U.S. Armed Forces. Darrell found his love for technology after taking apart and rebuilding electronics when he was a child. He is in charge of all the technology infrastructure that is responsible for running our CTS LLC network.

Johnny Douglas

Billing Specialist

I have worked at CTS LLC since 2019 after Retiring from Direct TV/ATT&T. I currently perform charges and completion of claims to payers in a timely fashion. I also submit billing data to insurance providers. I Work claims and claim denials to ensure maximum reimbursement for services provide and Implement, maintain insurance reports for CTS LLC.

Marquitta Burton

Billing Specialist

Marquitta Burton is part of the support staff team for CTS L.L.C. Her role is billing specialist. She is the proud mother of 2 beautiful girls and 1 boy. She has over 16 years of experience in billing and insurance. She enjoys spending time with her family, traveling, and shopping. She is loving being a part of CTS family!

Occupational Therapy

Faith Medlin

Faith Medlin, COTA/L, was our first employee here at CTS, LLC. She has been with us since March 2019 after completion of her boards (NBCOT). She graduated from the University of Memphis in May 2016 with a Bachelors in Exercise Sports Science where she then went to Concorde to study Occupational Therapy, and graduated December 2018. She has always had a heart for kids, and knew she wanted to work in pediatrics because she wanted to work alongside children and families, watching them grow and meet milestones. She says pediatrics is the most rewarding job in the world to watch a child grow on their journey and see what all they can overcome. Her patients have become family. Faith lives in Piperton, TN as single foster mom with her two dogs, Avery (golden retriever) and Harper (3 legged rescue pup). She attends Highpoint Church and leads the 11th grade girls bible study. She’s ran 2 St.Jude half marathons and loves to stay active at her local gym, Burn bootcamp. She also loves the country life. When she’s not at work loving on her sweet kiddos, you can find her outdoors on a farm with the animals or in the woods riding a fourwheeler. She’s very passionate and involved in the foster care community, and became a licensed foster mom in March 2021.

Jessica Adcock

Jessica Adcock, COTA/L, grew up in Memphis, TN where she attended Concorde Career College to study Occupational Therapy. During her time there, she completed an externship with CTS, LLC that lead to a full time position following graduation and completing of her board certification as an Occupational therapy assistant. Jessica loves pediatric therapy because it allows her to engage with not only the child, but their families as well. It is a joy for her to watch her clients learn and grow every single day! Jessica resides in Oakland, TN with her husband, two rescue pups, and their soon to be baby boy, Cooper (due April, 2021). Jessica loves to spend her free time outside with her dogs or having a game night in with friends and family.

Ashley Davis

Ashley earned an A.A.S in Occupational Therapy from Concorde Career College. Her clinical experience includes working in pediatrics and geriatrics. Ashley’s work settings include inpatient rehabilitation, skilled nursing, and home health. Ashley has always had a love for the pediatric population stemming from an early career in daycare and the Shelby County School System. Ashley enjoys spending time with family, shopping, and taking vacations.

Kathryn Curbo

Kathryn Curbo, COTA/L, attended Concorde Career College in Memphis, TN to study Occupational Therapy. Kathryn loves pediatric therapy because each day brings her an opportunity to be creative, play, and have fun with not only the kids, but their families as well. Kathryn lives in Collierville, TN and her hobbies include trying out new recipes in the kitchen, taking care of her chickens, and listening to podcasts.

Sharon Short

I have been an COTA/L 2 years in April. I came to work for CTS 4 weeks after graduating. I enjoy working in pediatric therapy because of the growth and progress that I get to be a part of in that child's life. I am a wife, mother of 3, and grandmother of 3. I also enjoy riding my motorcycle and playing league pool.

Felecia Kapoor

I graduated with my Associates of Applied Science Degree in December 2019 at PIMA Medical Institute, from the Occupational Therapy Assistant Program. The reason I went into the OT field was for my passion in pediatrics. Little kids have my heart and I am truly feel blessed to be able to make a career out of what I do and the impact I am able to have on my kids and their families. I continue to broaden my knowledge on various diagnoses through continuing education on topics such as implementing play-based therapy, sensory integration, and strategies for various behaviors (ADHD, Autism, Down Syndrome etc). Truly I am a giant kid so the fact that my job is laid on the foundation of play makes it easy for me to love what I do and do what I love. On my days off I love to spend time with my family and friends and make memories that will last a lifetime. I love that through my job I am able to help families and their children reach their goals to help them gain the skills needed to grow to be successful and reach beyond their potential.

Kayla Smith

Kayla Smith, OTR/L, graduated with her Master of Occupational Therapy from Tennessee State University in December 2020. Her clinical experience consists of school-based, outpatient pediatrics, and SNF but her passion is pediatrics as she feels that her purpose is fulfilled through implementing early intervention, sensory integration, and play-based therapy. In her free time, she enjoys traveling, working out, and painting with acrylics. She lives by the quote, “When God said, “let there be light”, he gave us all permission to shine.

Joseph Smith

Joseph Smith, COTA/L, attended Concorde Career College in Memphis, TN to

study Occupational Therapy. His clinical experience includes pediatrics and

geriatrics. He also has an Associates Degree in Respiratory Therapy. While studying Occupational Therapy he completed an externship with the Forest City, AR school system, and it was his most loved rotation. Joseph loves pediatric

therapy because he gets to be a part of seeing these children grow and

overcome and reach their full potential. He enjoys having a lifelong positive impact on a child. It’s a very rewarding career.

Joseph lives in Collierville, TN with his wife, and has two grown sons, one currently in college. Joseph attends Great Oaks Church of Christ, loves to spend

his time with family and friends, enjoys kayaking, his dachshund Jake and going

on vacations, preferably in the mountains.

Speech Therapy

Phyadragren Sha Cole

Phyadragren Sha Cole, M.S., CCC-SLP is a native of Greenwood, MS. She received both her Bachelors and Masters degree in Communicative Disorders from Jackson State University in 2010 and 2012, respectively. Phyadragren is certified through the American Speech-Language-Hearing Association (ASHA). She began practicing as a Speech Language Pathologist in Mississippi in 2012 and is currently practicing in TN where she has resided since 2015. Phyadragren has always had a love for the geriatric and pediatric populations. She especially enjoys working with children from birth to 3. Phyadragren finds it immensely rewarding working with these children, because the first few years of child’s life sets the tone for language and communication abilities. Being able to aid in helping children and their families meet developmental milestones and improve communication and swallowing deficits brings Phyadragren absolute joy. When she’s not providing therapy she enjoys spending time with her family and friends, shopping, and reading.

Amy Bishop

Amy Bishop is a native of New Albany, MS, where she currently lives with her husband and two children. She obtained her B.S degree in Speech-Language Pathology from Mississippi University for Women in 1994 and her M.E. from Alabama A and M University in 1998. She holds her CCCs and is a member of ASHA, and MSHA and is licensed with the Mississippi State Board of Health. She has worked in the school system for 27 years. Her passion is co-treating with her fellow Developmentally Delayed teacher and loves seeing children make progress with simple tasks. When not working, you will find her at high school athletics, church activities, traveling, or watching Mississippi State athletics (Hail State!)

Raven LLoyd

Ms. Raven Lloyd grew up in the small town of Farmhaven, MS. She attended Thee Jackson State University in Jackson, Mississippi where she majored in Communicative Disorders, was a Dean’s List Scholar and an Honor’s College member. Ms. Lloyd graduated from JSU in 2019, then later became a preschool teacher and a licensed Speech Language Pathologist Assistant in Utica, MS.